The management board is in charge of synedra's day-to-day operations. The managing directors' commitment, competence and foresight play a key role in the company's economic success. They also attach great importance to treating their employees with respect and nurturing their talents.
The synedra Business Partners do not only see to all the commercial tasks of the company (e.g., budgeting, controlling, accounting), but are also responsible for human resources, thus assisting the management in these areas. The synedra Service Center and the synedra Facility Management are also part of this department. They provide fast and efficient in-house service.
The sales staff are in charge of acquiring customers and projects, which they do by representing synedra at congresses, fairs and sales presentations.
This process is responsible for identifying and developing new and innovative business fields, opening up new markets and developing and implementing marketing concepts. The communication with customers and partners is thereby as important as the internal communication with synedra's staff members, whose work is supported by the marketing process.
Our product managers are concerned with the realization of customer requirements. In close collaboration with our software developers, they guarantee a user-friendly implementation.
synedra attaches great importance to trustful relations between the company and its customers. Our staff members entrusted with project implementation act as intermediaries. Managing and coordinating projects as well as giving expert advice to our customers therefore fall in their area of competence.
The technical support implements and maintains customer systems. Further tasks of this key process include the development of system architectures and providing hotline support.
Our in-house software development team provide our clients with software solutions tailored to their specific needs. Beyond that, technical documentation as well as quality assurance are among their areas of responsibility.
The staff members of this process are responsible for developing and implementing IT infrastructure as well as maintaining synedra's internal IT infrastructure.