Problem solvers par excellence

Efficient, competent, service-oriented and solution-focused—these are the words to describe how our “Technical Support” team works. Our customers can count on the following: If they call the synedra support line, they will receive prompt and unbureaucratic help to resolve technical problems and competent answers to their specific questions concerning synedra AIM, regardless of whether they need assistance in installing and operating our software or with network operations. 

Our “Technical Support” team is located at synedra’s headquarters in Innsbruck. Through comprehensive in-house training on synedra products and processes, our “Technical Support” team members gain a thorough IT and product knowledge. Furthermore, the proximity to the “Software Development” team provides for short distances and prompt solutions. Complex problems are solved in teams and across processes.


Our “Technical Support” team at a glance

  • Trained IT specialists take care of your concerns
  • Support line available from Monday to Friday 8am to 5pm
  • 24/7 support
  • German and English speaking
  • High problem-solving competence and professionalism
  • Short response times, fast processing

synedra Remote Support

Please click the TeamViewer link below in order to start the synedra remote support.

TeamViewer (EXE)